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(info) Problem

(tick) Possible Solutions

(blue star) Considerations

Search template keeps turning on/off incorrect inventory (For Example: New vs Used, Vehicles out of stock still active, all ad groups are turned off)

  • Review template destination URL verify for accuracy (Correct CMS format, ad group structure matches URL Structure)

  • Review template filters ensure nothing conflicts

  • Review Adwords activity in backend, see if you can identify any discrepancies, test ad urls to ensure landing correctly

Missing RSA Ads, No Ads

  • Auto Templates Look at template errors and look for API Issues.

  • Most common issue is that the client has not correctly set-up ad customizers inside Google Ads. Capitalization Matters

  • Google ads requires attributes and file names to match exactly.

  • For Customizer fille make sure reference in ads and file name match exactly. “vehicles” vs “Vehicles”

  • Customizer is same example “Min_Price” vs “min_price”

  • Error Message:

Ads/Campaign not running

  • Verify the default bid was adjusted off of $.01

  • Verify ad groups have active ads