Versions Compared

Old Version 3

changes.mady.by.user Justin Shackelford

Saved on

compared with

New Version Current

changes.mady.by.user Justin Shackelford

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Reboot your machine

    1. Computers are often left on for extended periods.

  2. Try accessing the HootVid interface on another computer or browser. If the issue cannot be replicated, then the issue is local, and cleanup/reinstallation is most likely needed with your tech team.

Note

If the issue is still unresolved, it is most likely a bug. Please reach out to your account representative or

...

support@hootinteractive.com for further support.

...

Expand
titleQ: Is there a way to preview or share template options without a login?

A: Yes! HootVid has an external Template Showcase page with default versions of some of our most popular template designs: https://www.dynvideopreview.com/

Expand
titleQ: Are your VAST tags compatible with my DSP?

A: HootVid VAST Tags are VAST 2.0 - The most widely accepted version of VAST. If your DSP accepts VAST tags, it will almost certainly accept ours.