HootVid alerts users within the platform as well as via email for critical errors. Users will also receive notifications when a scheduled ad deactivation date is approaching in the next 3 days. Users can view current errors or warnings by checking the Render Status of their ad and past errors or warnings by checking the Render Archive while editing an ad.
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Alerts Panel
Users can also view all errors and a historical log of their alerts via the Alerts Panel.
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If your error alert does not provide an explanation or resolution steps, please reach out to support. |
Adjusting Alert Notifications
Users may adjust their notifications settings (per user).
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