Hoot Monitor | Advertiser Deactivation & End Dates
Clients are responsible for the deactivation of their client advertiser accounts and the features associated to them. Billing events are automated around these actions and should be understood by all clients. There is an automated 3-day grace period built into the system for on/off boarding processes. These are calendar grace periods so weekend days are included and this cannot be overwritten.
To stop billing for an advertiser or a feature clients must manually deactivate or use the calendar and schedule the end date for the desired action. All products and clients are deactivated at 11:59 UTC and the date applied to the action provided.
Advertiser Deactivation
Navigate to the advertiser settings page and click the Status Bar, turning the toggle from blue to grey.
Select the blue, “Save Changes” button in the bottom left corner. This will deactivate this advertiser and ALL associated features at midnight UTC of the day you deactivated the account.
Please note, it is best practice to deactivate advertisers if they are not in use with active features as it will hide them from the main client dashboard.
Setting End Dates
As an alternative to deactivating advertisers, you can schedule advertisers to turn off on a particular day of the week/month.
Navigate to the Advertiser Settings page and set the end date using the text entry or calendar under the Scheduling section.
Select the blue, “Save Changes” button in the bottom left corner. The advertiser will turn off at 11:59 UTC of the date selected.