The HootVID platform requires specific file types for template media elements. Additionally, a recommended file size will appear for each respective media element for your ad.
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If you run into trouble uploading any assets into your ad, please contact Support additional assistance. |
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Images
HootVID accepts multiple image file types. However, PNGs are strongly recommended. JPEG/JPG is also an accepted format.
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Recommended video format: H.264
Recommended file size: < 150mb
Recommended video resolution: 1920×1080
Recommended bit rate: > 5mbps (keep this higher if you prefer)
Recommended video frame rate: 29.97
Recommended length: 15 or 30 seconds
Recommended audio sample rate: 48k
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Asset Upload Issues
The HootVID platform requires specific file types for template media elements. Additionally, a recommended file size will appear for each respective media element for your ad.
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If you run into trouble uploading any assets into your ad, please contact Support additional assistance. |
Select Contact Support under the Support tab in the main menu.
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Select Asset Upload Issue from the dropdown.
Fill in the form as shown. Submitting will open a support ticket where one of our support team members will assist with asset conversion.
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Specialty Templates
Companion GreenScreen
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