Jira Workflow
The general ticket workflow can be found here.
Video Resolutions
Video | Video Approved |
Video | Edit Approved |
Video | VAST Tag Format Requested |
Video | VO Request |
Video | Website Indexing Request |
Video | Special Services Request |
HV - Invalid Input or Use |
HV - Template Issue |
HV - Datasource Issue |
HV - Systems Issues |
HV - Asset issue |
Video | ER Configuration |
Client approved the video proof |
Client approved the edited draft/updated video |
Changes to the tag or its URL parameters |
VO request has been fulfilled |
A legacy feed has been requested for use in HV |
Custom template request |
Catch-all for user-related issues in the HV platform |
Resolved via an adjustment from the video team |
Resolved via an adjustment made to the datasource |
Resolved via an adjustment from the dev team |
Resolved via an adjustment made to a media asset |
Extreme Reach successfully setup for Amazon VAST use |